Frage
Antwort
Lösung
am 16.03.2018 17:36
Hello
I have 804 for my wireless DSL connection. The internet is not working since yesterday.
Unfortunately the customer care only provides support in German. I have attempted resetting the router. So I tried disconnecting the wires and connecting it back. But did not resolve the issue. Can someone please help. any technical support via english would be great help.
Thanks
am 17.03.2018 18:40
Hi Balaji82,
welcome to the Vodafone Community!
Did you check if your connection is affected by a known outage? You can check it HERE.
If you don't receive any info there, send me a private message. Click on my avatar -> Diesem Benutzer eine private Nachricht senden.
I need your name, your customer number and a mobile phone number so we can call you back.
Also I need to know which LED shines or blinks on your modem. You can activate the EasyBox LEDs by touching the modem at the top.
Regards,
Jens
.