Frage
Antwort
Lösung
am 20.08.2018 01:28 - zuletzt bearbeitet am 20.08.2018 20:37 von Thomas
Hello. My internet went out today and everything seems fine with the router. I reset it, unplugged everything, and factory reset from the ip address. Nothing has worked. The status of the modem is showing as "in process" Is there anything I can do to fix this or does a technician have to come out? It has been working fine for over a year. Thank you for the help.
Edit: moved in to the right board
22.08.2018 15:06 - bearbeitet 22.08.2018 15:06
Hey,
I can have a look at the connection 🙂 Will you send me your customer data (customer number, name, address) via private message?
Please let me know in the thread when you have sent me the data.
Regards
Tobias