am 17.04.2018 21:48 - zuletzt bearbeitet am 17.04.2018 21:53 von Stephan
Hello community,
I am a new member in this forum and I don't really speak German so forgive me for typing this in English and possibly posting it on a wrong topic.
I currently have a vodafone kabel 400 connection and I am interested in getting a GigaCombi deal with a Red M and a pixel 2 xl.
My question is: is it somehow possible to upgrade the phone before the contract ends by paying the difference ?
For example if on December or early 2019 I would like to buy a Pixel 3 xl would it be possible to send my device back and pay the difference from the newer version of the phone and get it as an upgrade ? Obviously the value of my phone would be evaluated lower and I would have to pay a considerable amount for the upgrade but would this even be possible ?
Thank you in advance,
A Curious Customer
EDIT: moved to mobile section.
Gelöst! Gehe zu Lösung.
18.04.2018 15:41 - bearbeitet 18.04.2018 16:16
Hi CuriousCustomer,
welcome to the Vodafone Community.
If you get a new mobile from us the contract starts running for 24 month. Within the running time we don´t upgrade the hardware just because a current model comes out.
That´s what you wanted to know?
Regards
Heike
18.04.2018 15:41 - bearbeitet 18.04.2018 16:16
Hi CuriousCustomer,
welcome to the Vodafone Community.
If you get a new mobile from us the contract starts running for 24 month. Within the running time we don´t upgrade the hardware just because a current model comes out.
That´s what you wanted to know?
Regards
Heike
am 19.04.2018 14:45
am 20.04.2018 14:03
Hi CuriousCustomer,
thx for your answer.
Do you need any more help or can I close this thread now?
Have a nice weekend.
Regards
Heike
am 20.04.2018 16:07
am 20.04.2018 16:21
Hi Dimitris,
thx for your reply.
The thread is closed now.
Regards
Heike