Frage
Antwort
Lösung
am 14.04.2020 17:29
I signed up to DSL and have been using my wifi router for 1 month.
I was told I have to log in and pay the bill, but I cannot because I haven't got a contract, and when I try to set it up I am told I need a "I do not have an "Deine Zugangsdaten" so i cannot pay my bill. Can you send me my Deine Zugangsdaten" from my welcome email, but it was not in the email.
Can you send it to me
am 16.04.2020 15:28
Hey runescape,
i'm sorry that the term "Deine Zugangsdaten" is a bit misleading.
To add a dsl contract in "Mein Vodafone" - you'll need the "Online Registrierungs Code".
Which is part of the welcomeletter (most likely on page 2).
Mind sending me a private message with your customernumber/password?
Therefore please click on my name/avatar -> Then the big red button on the right side.
I'll have a look into this & send you your code.
Best regards,
Andre