Frage
Antwort
Lösung
am
04.06.2018
17:39
- zuletzt bearbeitet am
04.06.2018
17:48
von
Lars
Hi,
I would like to cancel my kabel deutschland contract, as I am leaving Germany permanently. My Kundennummer is ***. I got my "Abmeldebescheinigung" two or three days ago, and would like to send it to you. Please let me know where should I send it (via email/online form would be preferable and easy for me). Also, as I leave Germany tomorrow; I would like to ask if I can go ahead and send back my Kabel 32 box to the address "Am Tower 222 90475 Nuernberg"?
Your help would be much appreciated.
Best regards,
Faraz
Edit: @farazKundennummer deleted for data protection reasons
am 05.06.2018 09:00
Hi faraz,
i'm trying to help you. Please send me your customer number, name and address in a private message. There you can also attach the document. Then get back in the post here.
Regards
Thomas
am 05.06.2018 10:40
Hi Thomas,
I replied and sent you the required information in private message.
Thanks.
am 05.06.2018 11:51
Hi faraz,
the contract is already in termination. It is terminated with a period of 3 months starting on the day of the move. In your case, the contract ends on 04.09.2018.
Regards
Thomas