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request to cancel contract - leaving Germany permanently
faraz
Smart-Analyzer
Smart-Analyzer

Hi,

 

I would like to cancel my kabel deutschland contract, as I am leaving Germany permanently. My Kundennummer is ***. I got my "Abmeldebescheinigung" two or three days ago, and would like to send it to you. Please let me know where should I send it (via email/online form would be preferable and easy for me). Also, as I leave Germany tomorrow; I would like to ask if I can go ahead and send back my Kabel 32 box to the address "Am Tower 222 90475 Nuernberg"?

 

Your help would be much appreciated.

 

Best regards,

Faraz

 

Edit: @farazKundennummer deleted for data protection reasons

3 Antworten 3
Thomas
Moderator:in
Moderator:in

Hi faraz,

 

i'm trying to help you. Please send me your customer number, name and address in a private message. There you can also attach the document. Then get back in the post here.

 

Regards

Thomas

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faraz
Smart-Analyzer
Smart-Analyzer

Hi Thomas,

 

I replied and sent you the required information in private message.

 

Thanks.

Thomas
Moderator:in
Moderator:in

Hi faraz,

 

the contract is already in termination. It is terminated with a period of 3 months starting on the day of the move. In your case, the contract ends on 04.09.2018.

 

Regards

Thomas

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