Help with router delivery and contract

[bpx_]

Hello!

I'm sorry to write in english, but I only recently moved to Germany and still have little known german knowledge.

I recently contracted a Cable tariff, the GigaZuhause 150 Kabel. After that, I received an e-mail with some steps that would happen in the next few days.

I approved the contract summary, but after that I never got an e-mail to confirm my e-mail address. I also didn't get the order confirmation.

Is there anything that I am missing, or should I wait a little longer? The process started on 29.05.2026.

Thank you for your patience.

[J0hann]

Hello @bpx_,

please send a WhatsApp message to our service team. They will take care of the necessary steps and check whether everything is running correctly. 

https://vod.af/VodafoneWhatsAppHilfe

Viele Grüße

J0hann