TV international englisch

[20454]

Two months ago I ordered Vodafone TV International Englisch Cable. I am unable to install it. I have asked in the shops for help. No help. Can you pls. tell me how to install it. And get it working. Also, which channels are included in the package. Thanx.

[Thomas]

Hi 20454,

there's nothing to install. The activation of the channels is done via the smartcard or directly on the Giga TV Box. You can find an overview of the included channels here.

Grüße

Thomas

[20454]

According to your information TV International Englisch Cable should contain BBC Entertainment + some other film channels. I have now once again activated smart card XXXX without receiving any channels. WHY??? Do I need a new smart card??? I ordered this service two months ago. If it is impossible to receive these channels will you therefore cancel it as I do not want to pay for a commodity I am not getting.

Edit: Moved you new Thread to your existing Thread. Again: Don't open new Threads for the same Topic. Thanks.

Also removed the Smart Card Number.

[Moni_GK]

Hello 20454,

what error message do you get?

Please send me a PM with your customer data (name, address, customer number, date of birth and the smartcard number).

Then contact me here again when you have sent the data.

Best regards

Moni

[Moni_GK]

Hello, 20454,

do you use our smartcard and our receiver?

Best regards
Moni

[20454]

Vodafone Digital HD-Reccorder Sagemcom

Smartcard Vodafone

[20454]

Do you have any news???

[Thomas]

Hi 20454,

everything is booked correctly so far. Do you get an error message at the channels?

Regards

Thomas

[20454]

Hinweis
Chipset pairing required

Will you therefore pls. cancel this nonexisting "service:

[Thomas]

Hi 20454,

we sent a new signal to the card. Please switch to one of the non-functioning channels and leave it switched on like this. The activation should take place within half an hour.

Regards

Thomas