Red light 'Internet' blinking on Vodafone Station

[Cross2964]

Hello Vodafone Community,

I am a new customer and my activation date of DSL is 07-04-2020. But after a week, I can't access to the Internet although all the cables and Push-on adaptor are connected. The red led of 'Internet' keeps blinking and thus no Internet.
Can you please check my problems ? I am sorry to write the post in English since my German is not good.

[Cross2964]

If any moderators can see my post, please help me !  :((

Here is the DOCSIS status page:

Downstream:

Channel ID | Channel Type | Frequency (MHz) | Modulation | Rx. Power (dBmV) | SNR/MER (dB) | Lock Status

0  | SC-QAM |          | UNSUPPORTED |          |           | NO

0  | SC-QAM |          | UNSUPPORTED |          |           | NO

0  | SC-QAM |          | UNSUPPORTED |          |           | NO

Plus another 24 identical rows...

Upstream

Nothing

Thanks in advance, kind regards.

PS: Sorry for writing in english, my german is not good enough for the complexity of the topic...

[Moni_GK]

Hello Cross-2964,

even if it is urgent, please do not write unsolicited PNs to the moderators.

You are still a client of the colleagues from Unitymedia. We do not have the possibility to help you yet. Therefore please contact the colleagues of Unitymedia directly.

Best regards

Moni