I will leave Germany soon. How much money should I pay?

[Jinxian]

Dear Vodafone Team,

I have terminated my cabel contract. I will leave Germany soon, so I have to transfer the money to Vodafone before leaving . Can you tell me how much money should I transfer. After transfering, where can I check if everything would be OK?

Thank you in advance!

Jinxian

[Jinxian]

I will leave at 31.10.2020 (Vertragsende: 29.01.2021). So should I transfer 34.11*3 + 34.99 =137.32?

Should I attach Vertragsnummer when transfer?

Thank you very much!

[Thomas]

Hi Jinxian,

what exactly you have to pay I find it difficult to say. At the end of the contract the final invoice is issued. It would be easier if we would collect the money from your account.

Regards

Thomas

[strg-alt]

Anybody leaving Germany will typically close bank accounts before leaving. So it is a valid question.

[Jinxian]

Hi Thomas,

Thank you very much for your reply!

I recevied "Ihre Kündigungsbestätigung" in July, but at that time I did not get the "Meldebestätigung für die Abmeldung" from Bürgeramt. Should I provide "Meldebestätigung für die Abmeldung" from Bürgeramt? If it is necessary, how can I sent it to Vodafone Cable Team?

Best wishes,

Jinxian

[Thomas]

Hi Jinxian,

what does the confirmation say about when the contract ends?

Regards

Thomas

[Jinxian]

Dear Thomas,

My contract started at 01.02.2019. I will leave at 26.10.2020. The "Kündigungsbestätigung" file said "Vertragsende: 29.01.2021".

Thank you!

Jinxian

[Thomas]

Hi Jinxian,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

[Thomas]

Hi Jinxian,

the 30.10. is stored as moving day. Since the notice period is 3 months, the confirmed date is completely correct.

Regards

Thomas