I paid my vodafone cabel bills via bank transfer but my portal doesn't show them being paid.

[mshahzad]

I paid my vodafone cabel bils via bank transfer but the portal is still showing outstanding balance. What should be done in this case?

I am an english speaker so I can't reach the customer service, the computer speaks german

[Tina]

Hello mshahzad,

welcome to our community. Nice to see you.

When did you transfer? Usually it takes 2 to 3 days until the money is credited to the customer account.

Best regards

Tina