I got a HD-Recorder without my order

[Gelöschter User]

Ich würde zum Verbraucherschutz oder Anwalt gehen

[Mengze · Accepted solution]

newest update:

the problem is solved. The contract is canceled.

I wrote a letter to complaint management in Erfurt and told them that I never approved this order. Then they canceled it. Hope is helpful to those who have a similar experience as me.

[Tina]

Hello Mengze,

as your request is solved, I will close this thread now.

Best regards

Tina