newly activated contract without a router

[cos2]

About two weeks ago, I placed an order for a router over the phone. Unfortunately, I haven't received any updates on its status. Consequently, I find myself with an activated internet connection but without the necessary router. I am considering making an online order as an alternative. I would greatly appreciate your assistance.

Thank you a lot!

[Peter_Co]

For support in English use the Twitter/X or Facebook contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292

[natas666]

after the call vodafone should have sent a document 2 your emailaddress.

so called "contract summary"

did u receive it?

AND

did u confirm it??

otherwise u won't get a router and so on