GigaTV Produkt contract

[GIGATVPRODU]

I had receiver a set of instruments for the new TV Prudukt against your revised contarct and customer Number xxxxxxxxxxxx by post on 5th March 2020. but again on 3rd April 2020 i received another set of instruments against a different contract number and customer number . I request you to check at your end , why i have received two sets of instruments with different contract number and customer number for the same person/address.

Please advice me if i have to send the instrument and how to proceed further.

Edit: @GIGATVPRODU Please do not post personal information publicly.

[Tina]

Hello GIGATVPRODU,

if you only wanted one contract, there was probably an accidental double order here. I'll see if i can cancel one. For a closer look send me the following informations in a private message:

full name

date of birth

address

customer number

Write a short reply here afterwards.

Best regards

Tina