Frage
Antwort
Lösung
am 05.10.2020 10:42
I have ordered the Kabel 100 in July, but I still haven't received any confirmation.
I just found out that vodafone also sent me a letter before says "Bevor es losgeht, brauchen wir die Erlaubnis Ihres Hauseingentümers. Sobald wie sie haben, melden wir uns bei Ihnen". I am a bit confused, will vodafone get the permission from my landlord or I should do it?
If I should do it, I need more information. What kind of permission I should get from my landlord? Is there any form that I can send to my landlord to let him sign?
In my apartment, there is already a kabelanschluss. Does Vodafone need to build something extra for me to use the internet? If yes, then who will pay for the installation?
am 06.10.2020 14:05
Hello ShinXXX,
welcome to the community. 🙂
Usually we approach the landlord to get his consent. You are welcome to send me your data (name, customer number, address and date of birth) via PN ,then I can check the current status.
Then please contact me again here in the article.
Regards