Downgrading of internet packet

[laskov24]

Hi!
I wish to downgrade my packet in order to reduce my monthly payment after the first year of contract is over and the second year starts. 
When I made the contract with vodafone Jabuary 2020, the salesperson at the Vodafone store said I should get in touch after 15/12/20 to make sure that my tariff is downgraded and my payment wont increased automatically in the second year.

Please tell me what can be done at this point.

Thank you!

[Grit]

Hello laskov24,

i can help you change your contract. Please have a look at the order confirmation and tell me which tariff you have chosen. The changeover takes place on the exact day at the end of the first year.

Send me a private message with your name, full address, customer number and date of birth. Important: Report back here in the thread afterwards.

Regards

Grit