Frage
Antwort
Lösung
am 01.04.2020 08:52
I moved back to France end of 2019.
On 22.11.2019, I transfert 165 euros to pay for Jan., Feb. and March 2020 3 last Months of contract to of early termination.
Nevertheless, I can see in my German bank account that Vodafon did withdraw Monthlee fee from Jan. Feb. and March 2020. Therefore, it means that subscription has been paid twice.
Therefore, I kindly ask you to refund 165euros on my German account.
am 01.04.2020 17:19
Hi JuVin,
I'll take a look at it. Please send me your customer number, name, address and date of birth by private message. Post a short message here thread, as soon as you have sent the PM.
Best regards
Lars
am 13.04.2020 13:24
Hello Lars,
I sent required details in private message.
Hope to here from you soon.
Best regards,
JuVin
am 14.04.2020 17:34