1

Frage

2

Antwort

3

Lösung

Double payment after relocation abroad
JuVin
Forum-Checker
Forum-Checker

I moved back to France end of 2019.
On 22.11.2019, I transfert 165 euros to pay for Jan., Feb. and March 2020 3 last Months of contract to of early termination.
Nevertheless, I can see in my German bank account that Vodafon did withdraw Monthlee fee from Jan. Feb. and March 2020. Therefore, it means that subscription has been paid twice.
Therefore, I kindly ask you to refund 165euros on my German account.

3 Antworten 3
Lars
Moderator:in
Moderator:in

Hi JuVin,

 

I'll take a look at it. Please send me your customer number, name, address and date of birth by private message. Post a short message here thread, as soon as you have sent the PM.

 

Best regards

Lars

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JuVin
Forum-Checker
Forum-Checker

Hello Lars,

 

I sent required details in private message.

 

Hope to here from you soon.

 

Best regards,

JuVin

Tina
Moderator:in
Moderator:in

Hello JuVin,

 

please send me your german address in a pn.

 

Best regards

Tina

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