Please plug the DSL into the dedicated DSL port
Atiq1
Smart-Analyzer
Smart-Analyzer

Dear Vodafone team,

Today a technician came to my appartment. Did some settings. The technician said the setting is completed, the Internet LED on router will be green in after 5 minutes. It has been 4 hours the LED still red.

The router I used is 804 . The light of internet is red. When I try to activate the router, the page states "Please plug the DSL into the dedicated DSL port" - which is already plugged in, and it will not let me continue.I have tried to reset the router and re-plug in, but still have no response.

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EDIT: personal data deleted

1 Antwort 1
DanyG
Moderator:in
Moderator:in

Hi Atiq1,

 

sorry for the late reply. Smiley (traurig)

 

I have checked your line and saw, that there is a connection in the meantime. Can you confirm, that your access is working now?

 

BR,

Dany

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