Frage
Antwort
Lösung
am 12.05.2019 12:55 - zuletzt bearbeitet am 12.05.2019 13:27 von Kurtler
Hi,
I changed my router to Fritzbox 7530, but I do not have the same plug on the wall and I bought the converter but still, It does not work and I do not know how can I resolve this problem, would you please let me know how can I solve this problem?
Regards
Madjid
Edit: @MTehrani Post moved to the right board!
am 13.05.2019 10:29
Hi MTehrani,
do you have a cable or a DSL connection from us?
The 7530 is intended for a DSL connection, so it won't work on a cable connection.
Best Regards, Manu
am 13.05.2019 11:15
Hi Manu
Yes, I received this new router from Vodafone because I changed my plan, I do not understand exactly what you said about the connection. would you please let me know do I need to change the plug on the wall?
Regards
am 13.05.2019 12:53
Hi MTehrani,
I would like to know whether you have a contract with us for cable connection (i.e. television cable) or a DSL contract (i.e. telephone cable).
You do not need to change the socket in the wall, it depends on the supply line to your apartment. I don't know exactly how to explain it to you without us misunderstanding each other...
If you have a DSL contract, you have to connect the router to the telephone socket in the wall. If you have a cable contract, connect the router to the TV socket. But you can't do that with the box you named.
Best Regards, Manu
13.05.2019 18:30 - bearbeitet 13.05.2019 18:39
Dear Manu,
I have an Internet contract, as you said I plugged in DSL-cable to telephone socket (with converter) and setup FRITZbox by following the instruction, but there is no internet access. I can not fix this problem and I need an assistant to resolve this issue.
Regards
Madjid
am 15.05.2019 09:44
Hi Majid,
which router did you use before the FRITZ!Box 7530?
If you use a DSL-connection, you can have a look at this installation-video.
BR
Kira
am 15.05.2019 12:22
Dear Kira,
I had a wireless cable router (don or dan) that I used for Telephone, Internet, and GigaTV. I have seen the installation video before and set up the Fritzbox based on it, but the main issue is, I don't have the same plug on my wall (only have the socket for a telephone). I bought a converter but it seems it is not working or maybe I bought the wrong one, or maybe I have to change something in Fritzbox setting, but I need somebody to help me to realize what is the problem first.
Regards
Madjid
am 15.05.2019 14:14