Frage
Antwort
Lösung
am 27.04.2019 11:57
Hi all,
I have a running contract until 04.2020 for landline and DSL100 with a FritzBox 7430 router lease for free.
I want to increase the bandwith speed to 250mpbs. The MeineVodafone portal seems to have an area to request this but I want to understand the process:
- Is the contract going to be extended for 2 years from now (2021) or after the running contract (2022)?
- on the new contract, do I get promotions for the first 12 months?
- Do I get a new router since the current one has speed limitation to 100mbps?
- Do I get the (new) router for free on the new contract or have to pay the 2.99 EUR?
- Are there additional fees or services for changing the speed?
Thanks in advance.
Gelöst! Gehe zu Lösung.
27.04.2019 12:19 - bearbeitet 27.04.2019 12:19
Hej hej @sfjb
- Is the contract going to be extended for 2 years from now (2021) or after the running contract (2022)?
Yes, it's a new 24 month period.Nope.- on the new contract, do I get promotions for the first 12 months?
Yes, you'll need at least a FRITZ!Box 7530.- Do I get a new router since the current one has speed limitation to 100mbps?
It's 2,99 €- Do I get the (new) router for free on the new contract or have to pay the 2.99 EUR?
Since it's an upgrade, no. No additional fees.- Are there additional fees or services for changing the speed?
Cheers,
DSS1
27.04.2019 12:19 - bearbeitet 27.04.2019 12:19
Hej hej @sfjb
- Is the contract going to be extended for 2 years from now (2021) or after the running contract (2022)?
Yes, it's a new 24 month period.Nope.- on the new contract, do I get promotions for the first 12 months?
Yes, you'll need at least a FRITZ!Box 7530.- Do I get a new router since the current one has speed limitation to 100mbps?
It's 2,99 €- Do I get the (new) router for free on the new contract or have to pay the 2.99 EUR?
Since it's an upgrade, no. No additional fees.- Are there additional fees or services for changing the speed?
Cheers,
DSS1
am 27.04.2019 12:35
Thank you for the quick reply.
However for the fee of the new router, is there a way to negotiate because today I'm getting the router for free?
am 27.04.2019 12:41
You can always ask: 0800/1721212