1

Frage

2

Antwort

3

Lösung

Increase Internet Speed from DSL100 to 250mbps
sfjb
Smart-Analyzer
Smart-Analyzer

Hi all, 

 

I have a running contract until 04.2020 for landline and DSL100 with a FritzBox 7430 router lease for free.

 

I want to increase the bandwith speed to 250mpbs. The MeineVodafone portal seems to have an area to request this but I want to understand the process:

 

- Is the contract going to be extended for 2 years from now (2021) or after the running contract (2022)?

- on the new contract, do I get promotions for the first 12 months?

- Do I get a new router since the current one has speed limitation to 100mbps?

- Do I get the (new) router for free on the new contract or have to pay the 2.99 EUR?

- Are there additional fees or services for changing the speed?

 

Thanks in advance.

1 Akzeptierte Lösung

Akzeptierte Lösungen
DSS1
Full Metal User
Full Metal User

Hej hej @sfjb 

 


- Is the contract going to be extended for 2 years from now (2021) or after the running contract (2022)?


Yes, it's a new 24 month period.


- on the new contract, do I get promotions for the first 12 months?


Nope.

- Do I get a new router since the current one has speed limitation to 100mbps?


Yes, you'll need at least a FRITZ!Box 7530.

- Do I get the (new) router for free on the new contract or have to pay the 2.99 EUR?


It's 2,99 €

- Are there additional fees or services for changing the speed?


Since it's an upgrade, no. No additional fees.

Cheers,

DSS1



"The three best things in life is the beer before and the cigarette after."

- Judge Dread -

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3 Antworten 3
DSS1
Full Metal User
Full Metal User

Hej hej @sfjb 

 


- Is the contract going to be extended for 2 years from now (2021) or after the running contract (2022)?


Yes, it's a new 24 month period.


- on the new contract, do I get promotions for the first 12 months?


Nope.

- Do I get a new router since the current one has speed limitation to 100mbps?


Yes, you'll need at least a FRITZ!Box 7530.

- Do I get the (new) router for free on the new contract or have to pay the 2.99 EUR?


It's 2,99 €

- Are there additional fees or services for changing the speed?


Since it's an upgrade, no. No additional fees.

Cheers,

DSS1



"The three best things in life is the beer before and the cigarette after."

- Judge Dread -
sfjb
Smart-Analyzer
Smart-Analyzer

Thank you for the quick reply.

 

However for the fee of the new router, is there a way to negotiate because today I'm getting the router for free?

DSS1
Full Metal User
Full Metal User

You can always ask: 0800/1721212

"The three best things in life is the beer before and the cigarette after."

- Judge Dread -