Frage
Antwort
Lösung
am
21.03.2018
13:46
- zuletzt bearbeitet am
21.03.2018
14:29
von
Thomas
Hello. I have my Vodafone WiFi box and Telekom has come by. However, I still have no internet. The Telekom employee told me the WiFi still has to be activated by Vodafone. I do not have the papers that came with the WiFi box. The last tenant of the home opened the package and threw it away. What do I need to do to get internet?
Edit: Post moved to the right board
am 22.03.2018 09:29
Hey PDBradford,
welcome to the Vodafone Community.
If the technician from the telecom did his job properly , just connect the router with the telephone connection socket into your appartment.
Since i don't know which device you are using - my best guess would be an easybox 804? (since its our most popular router).
Either connect a phone and follow the instructions over the telephone receiver.
Otherwise please connect your pc via lancable - then open a browser.
A wizard should guide you through the installation process (otherwise please open easy.box Username root / PW 123456)
You find the required modem installationcode in your welcomeletter.
I can have a quick look into your customeraccount, if you whish.
Therefore please send me a private message with your customerinfo's.
(click on my name/avatar, then on the right side "Diesem Benutzer eine private Nachricht senden")
Best regards,
Andre