English speaking support

[Rezerford]

For couple of weeks I've been trying to get some help from Vodafone in English languane.

In this forum I found several phone numbers - bot none if them was helpful. 

Nobody speaks English. 

In automated menu there's no possibility to choose English. 

Also in the Vodafone stores they refuse to help, saying: "oh no internet is not related to us - you need to call".

Is there any chance to get help in English? 

Thanks

[DSS1]

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@Rezerfordschrieb:

Is there any chance to get help in English? 

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Not by phone, no.

The mods speak english, though.

Cheers,

DSS1

[Rezerford]

Hi! 

Thanks for response! Do you know by chance how to get my questions answered? If not by phone - then how? 

[DSS1]

@Rezerford

The mods here speak english. Most germans do, actually (we have schools and stuff 😉 ). We just don't do it on the job.

Employer doesn't pay for english, employee doesn't speak english. That's just how the cookie crumbles.

[Kira]

Hi Rezerford,

welcome to the Vodafone-Community!

So, how can we help you 🙂

Best regards

Kira