I have been trying to send an email to Vodafone all day and even had a friend who spoke german try to get a hold of customer service to cancel the orders that were made yesterday. They want customer numbers which I do not have I only have order numbers. The rep set up two different DSL orders and a mobile contract that when checking the status says it can not be activated. I just want it all cancelled and I am not sure if I can do that in a Vodafone store? I speak English and the only reps I could get through to only did new orders. Not to mention name and birthday were entered wrong on both DSL contracts.
Can someone help me get these cancelled please?
