Vodafone hotspot ticket not working

[Ahmedabbiwy97]

Hello, 

I just bought a hotspot ticket for 1 week with 9.99 euros and it's not working at all, I log into the WI-FI hotpot it says I need to buy a ticket which not making sense  at all, I want a refund for the ticket please 

You will find the details of the hotpot in the picture.

Best regards 

[MariaK]

Hello,

Our customer support team will be happy to take a look.
We need personal information from you for this.

Please contact us via one of the following channels:

WhatsApp chat under the phone number 0172 1217212
Facebook service page at vod.af/FB-Service
Twitter service page at vod.af/vfservice