internet speed is down to 0.3Mbps

[Altcore]

Hello Vodafone!

For the past 6 months, we have had a very unstable internet connection, high latency (ping) up to 1000ms, not stable speed and just a generally bad experience. But! Yesterday it become unusable, the internet speed is down to 0.3Mbps! This is unacceptable! Nothing is loading, even this forum almost not working. Please do something asap! Thank you in advance Vodafone team.

Customer number. XXXXXXXXX

Tariff Red Internet & Phone 100 Cable

Edit: @Altcore  Customer number removed. Best regards Kurtler

[Kurtler]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt