Vodafone cable station rebooting
amadsen
Daten-Fan
Daten-Fan

Hello, I also have a problem of the Vodafone cable station rebooting/losing connection several times per day here in Hamburg. It seems to be related to the UTOPIA problem as the event log is full of WANATTACK and LANATTACK error messages when problems occur

 

10/01/2021 08:39:08 UTOPIA: FW.LANATTACK DROP Firewall

10/01/2021 08:39:08 UTOPIA: FW.WANATTACK DROP Firewall

10/01/2021 08:38:51 UTOPIA: FW.LANATTACK DROP Firewall

10/01/2021 08:38:51 UTOPIA: FW.WANATTACK DROP Firewall

10/01/2021 08:38:20 UTOPIA: FW.LANATTACK DROP Firewall

10/01/2021 08:38:20 UTOPIA: FW.WANATTACK DROP Firewall

 

I have searched the forum and applied the suggested fixes but nothing seems to work. Please, can anyone help? Best regards amadsen

 

System info

 

Serial Number
***
Firmware version
2.0.17-IMS-KDG
Hardware Type & Version
1.0.0
 
Community team: Removed serial number
3 Antworten 3
Tobias
Moderator:in
Moderator:in

Hey @amadsen,

can gladly take a look at the connection. Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

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Thanks Tobias, I've sent you a PM

Moni_GK
Moderator:in
Moderator:in

Hello amadsen,

 

there are errors on the way back. I have set a ticket for you. You will be informed when the error is fixed.

 

Greetings Moni

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