Vodafone cable router not working

[Arvind_Chouhan]

My name is Arvind. For internet access, I use a Vodafone cable router. My Vodafone router has been unresponsive for the past five days, with only the power light illuminated. I tried everything, but I'm still having the same problem. My customer number is ***, and my address is ***.

Edit: Customer data removed

[Arvind_Chouhan]

Yes, the electric installation is reachable.

[Arvind_Chouhan]

Hi Marco

Yes, the electric installation is reachable.

[Arvind_Chouhan]

The electric installation is reachable

[Arvind_Chouhan]

Hi Marco,

              Yes, the electric installation is reachable.

[Arvind_Chouhan]

Hi Marco, 

                 Yes, the electric installation is reachable.

[Wallace]

Hi Arvind,

the technician will contact you soon and arrange an appointment.

Regards

Wallace