Frage
Antwort
Lösung
am
03.02.2023
11:24
- zuletzt bearbeitet am
03.02.2023
11:41
von
Kurtler
Hi,
I live in a rented flat in Munich, and the owner is currently not in Germany.
The cable internet connection is under his name.
There are a lot of disturbances in the network. The router randomly restarts at least 4–5 times a day, and it takes about 5 mins to resume again.
I am working from home and this is creating a lot of problems.
I have tried reaching the helpline number but unfortunaltely there is no english customer service.
Cable internet details:
Customer number: XXXXXXXXXXX
If somebody can, please help.
Thanks,
Anurag Gupta
Edit: @Anurag12 Customer number removed. Best regards Kurtler
am 03.02.2023 11:40