Red light flashing

[FilipeBello]

Hello,

I am a new customer for Vodafone cable.

I received the router on 23.03 and connected it. The Internet red line keeps flashing with no internet. I could also not activated my account since I don't have the activation code, only the kundennummer.

I tried to reset the router, unplug the power, change the plug and check the wall data plug. 

I still have no internet. 

Can you help me with this?

[natas666]

in any case the internet-led is flashing red, there is no signal.

u will have 2 contact the support !

[FilipeBello]

Hey there, thanks for the answer! Is there any way to schedule a technical appointment with Vodafone's technicians through the website? How can I reach out to them? My German is not that good...

Is the cost beared by Vodafone?

Thanks in advance,

[Kurtler]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt