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am 29.09.2021 10:25 - zuletzt bearbeitet am 01.10.2021 21:59 von Torsten
In my house in Berlin, I have a very bad connection speed.
I tried to measure the speed multiple times, and at different times each day, and the maximum I could get was between 30-40 Mbit / s.
I tried the online help assistant, and restart the router many times, and checked the connection, but still no results. Not just the wifi, but the cable as well.
Is this something related to cables in my area?
If it is completely not possible to get maximum speed as per my contract, then the best is to pay only for what I get. .right?
Any suggestion?
Edit: @MoAlmahmood Moved from the community to the cable fault board. Please pay attention to the correct board choice when posting, then adequate help will be available sooner. Thanks.
am 02.10.2021 15:48
Hello MoAlmahmood,
what kind of router do you use and was the speed test done via LAN or W-LAN?
Have you also reset the cable router to factory settings?
Many greetings, Martin