No internet. Red LED blinks

[Fran7111]

Hello Vodafone Team,

I have subscribed a Red Internet & Phone 1000 Cable online via Vodafone website. 

I have setup the router and the INTERNET LED started to flash quickly  RED, this situation's keeping the same after few hours.  I tried to link up with the Internet but failed.  Power LED and WiFi LED lighted up white all the time.  Could you please advise how it can be solved? 

Please don't mind me sending this message in English as my German is not good enough 🙂

[Tobias]

Hey @Fran7111,

I can gladly take a look at the connection. Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias