abbrechen
Suchergebnisse werden angezeigt für 
Stattdessen suchen nach 
Meintest du 
Aktuelle Eilmeldungen

BEHOBEN Blumberg, Bräunlingen, Titisee-Neustadt: Ausfall Internet und Telefonie über Mobilfunk und DSL

TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!

1

Frage

2

Antwort

3

Lösung

Langsame Internetverbindung
Kateryna_Tonia
Daten-Fan
Daten-Fan

Hi!

I bought a 100 mb tariff a couple of weeks ago, router 6660. All this time the connection has been extremely slow, from 7(!) to 20 mb  tops but not even close to promised 100 mb.

Stable Internet connection is crusial for me, as I try to continue studying online in Ukrainian university. It is not possible, if I can use Zoom and Google meet only with constant interruptions and drops in connection. 

I followed all the instructions about "optimisation", nothing has changed. It is obvious that something is wrong specifically with the connection. 

I cannot use the hotline either, because I don't speak German. 

Would be grateful for any solution.

Thank you 

 

 

1 Antwort 1
ERFD
Ex-Moderator:in
Ex-Moderator:in

Hello Kateryna_Tonia,

 

welcome to the community 🙂

 

I'm sorry that the connection is so bad at the moment. We'll be happy to look into the cause of the problem. Can you please answer these points once for a better overview?

 

Regards Fred

Bewertet hilfreiche Beiträge mit Likes und Sternen!