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Kabel internet not working since morning, cannot reach the customer service
za
Netzwerkforscher
Netzwerkforscher

Kabel internet not working since morning, cannot reach the customer service to get replacement Data with AlwaysOn-Garantie.

 

This is really frustrating, because the internet is cut off completely every couple of weeks for days. And it's been going on for months. And every time I have to spend hours on the phone trying to reach customer service to get data with AlwaysOn-Garantie.

 

It should be automatically added to my account whenever the internet is gone. I hope someone from Vodafone sees this and finds a solution to this. This is hindering work and educating and basic daily life tasks: We are in 2024! Internet is a basic need for modern life! Unbelievable...

1 Antwort 1
Kurtler
SuperUser
SuperUser

There is no more individual support here in the forum. Support in English is available via WhatsApp 

The forum is now just a customer helping customer forum.

Best regards Kurt

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