I contracted vodafone cable internet and received the kit for self-installation. Even though I followed all the directions, the internet light on my router is just flashing red. I tried to contact support, but I don't speak very good German and what I understood was that they would open a technical call for a team to come to my apartment and see what is going on. I was told that the external team would contact me to make an appointment, but I haven't received any contact and I need the internet working as soon as possible.
What should I do?
