Hello dear Vodafone support,
unfortunately it has not been possible to connect to the Internet for 3 days. According to the status of the Vodafone station, Docsis is offline. All cable connections have been checked and the router has restarted. Electricity is available in the corridor. Unfortunately, I have to rely on an internet connection because of my home office.
For completeness:
- In which state do you live? 76137 Karlsruhe, Baden-Württemberg,
- What contract do you have? Red Internet & Phone 50 Cable
- Which modem/router are you using? Vodafone Station
- What error occurs? Docsis is offline. No internet connection possible.
- How is your device connected to the modem? Wi-Fi
- What browser do you usually use? Edge
- What operating system do you have on your computer? Windows 10
- Onset and period of disruption. 2 tage
