Constant internet disruptions
Ekaterina-B
Daten-Fan
Daten-Fan

Dear Sir/Madam,

I have been experiencing persistent internet disruptions for nearly six months. Despite rebooting the router and even replacing the device, the issue remains unresolved.

In light of these ongoing problems, I kindly request compensation for the affected months and wish to terminate my contract with Vodafone.

For your reference, please find below an example of an event log message related to the disruptions:

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REASON-CODE-DESCR=DISASSOC_STA_HAS_LEFT; REASON-CODE=8; ConnectionState=disconnected; Channel=2412MHz; Radio=2.4G

I look forward to your prompt response.

1 Akzeptierte Lösung

Akzeptierte Lösungen
Kurtler
SuperUser
SuperUser

There is no more individual support here in the forum. Support in English is available via WhatsApp 

The forum is now just a customer helping customer forum.

Best regards Kurt

Bitte keine Anfragen über PN stellen!

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1 Antwort 1
Kurtler
SuperUser
SuperUser

There is no more individual support here in the forum. Support in English is available via WhatsApp 

The forum is now just a customer helping customer forum.

Best regards Kurt

Bitte keine Anfragen über PN stellen!