Cable internet connection constantly disconnect

[khayuen]

For the past few days, the cable connection keeps disconnecting every few minutes or hours. Can someone please check my connection? 

I have attached the event logs. 

Thank you

EDIT: @khayuen board edited

[Tobias]

Hi @khayuen,

did you try to contact the hotline or other socialmedia channels? 🙂

Regards

Tobias