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Cable modem stopped working suddenly. The internet lamp (red) continues blinking. I have restarted the modem couple of times but no change at all. Can you please arrange technician?
The fastest way is to call the technical hotline, even though this one is only available in German.
It may take multiple days until a moderator reads this message and can get in contact with you to make an appointment for a technician.
Were you able to place the problem via the hotline and were you offered a solution? Otherwise, we will be happy to look into the problem. Can you please answer these points for a better overview?