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Activation problem
HR6
Smart-Analyzer
Smart-Analyzer

Forgive me wirting in English but I am all out of options. I have recently arrived in Germany and had my cable router sent to me and connected to cable internet. However my internet has not been activated. I am unable to speak to customer service to resolve the problem as I do not speak German (yet). Is there any way I can find help from an English speaking customer serivce agent on this forum??

Viel Danke

H

1 Antwort 1
Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello HR6,

 

I would be happy to help you. First of all, please tell me whether you want to use cable or DSL internet and which federal state you come from.

 

Best regards

Nancy

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