Problem with DSL
kmartysz
Daten-Fan
Daten-Fan

Hi, 

For a while I have problem with my internet. My device lose DSL synchronisation and i must reboot device. One time is not a problem but i mit do it couple times every evening. After reboot it is good sometimes 1h and sometimes 15 minutes . Can somebody help me in English ? On the hotline, people are very rude and scream at me for bad German. 

1 Antwort 1
Norman
Community Manager
Community Manager

Hey kmarysz,

 

I'm osrry for the issues. Sure I can help you.

 

Send me a private message  with the following data please:

 

*customer number

*German cell phone number

 

I'll check your line and will write a ticket for our technical department if this is necessary.

 

Best regards

Norman

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