Frage
Antwort
Lösung
am 19.12.2021 17:43
Hi,
For a while I have problem with my internet. My device lose DSL synchronisation and i must reboot device. One time is not a problem but i mit do it couple times every evening. After reboot it is good sometimes 1h and sometimes 15 minutes . Can somebody help me in English ? On the hotline, people are very rude and scream at me for bad German.
am 21.12.2021 15:24
Hey kmarysz,
I'm osrry for the issues. Sure I can help you.
Send me a private message with the following data please:
*customer number
*German cell phone number
I'll check your line and will write a ticket for our technical department if this is necessary.
Best regards
Norman