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am 16.05.2024 13:40
I have been facing problems with Internet connection for two weeks now. I have a contract with Wlan Hotspot Flat and I am not able to see the router anymore, or sometimes it finds it but an can't obtain the IP address error shows up. I have tried several times to contact the customer support, and no luck at all, last call with them I had an arranged appointment after they heard the problem, they hanged up the phone without even letting me know.
am 17.05.2024 21:02
am 21.05.2024 09:43
I have tried to contact the service department via WhatsApp, I was addressed to call the customer service and they didn't help to fix the problem.