I should actually have access to my new DSL connection. A text message came directly from Vodafone. The technician didn't come, according to telephone support there was a remote switch!
Now I've been trying in vain to set up the router for hours, in vain. MIC has been entered securely. So far I have come to this message:
Your EasyBox is currently being set up.
Please do not turn off the device
This has been standing for hours now. I connected everything and followed the instructions but nothing works. All the lights on the EasyBox are green, so I can't detect any problems. Even when setting it up, the lights are always green.
Is it normal that the setup takes so long? What could be the problem?
Hi rihab :).
Well that isnt normal. We should take a closer look into this matter together! Feel free to contact us via one of the other channels. (e.g. via Facebook / X by direct message).
Thank you for your response but I have already connected the support team and they told me that i should have a new appointment with technical stuff so that they can activate the internet in my hause , i tried to have another appointment with technical stuff but it stay in the status '' the order could not be completed on the planned date, there will be a new date'' it has 3 days in this status ...