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[Manuel881]

Goodmornig, I tried to top up some credit and after a first successfull attempt I got back the following error, as a result im not able  to add more credit.

Could you please help me to sort it out?

thanks a lot

Manuel

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[Mav1976]

Hi @Manuel881,

How did you try to top up your credit? 

[Manuel881]

Hello, via web site, with my debit card.1st attempt was successfull. 

manuel

[Mav1976]

Ah okay. With the first attempt you could to up with 15/25/50€?

You can also try the MeinVodafone App to top up credit. Maybe you can test it?

It's also possible using PayPal. 🙂

[Manuel881]

It was 5EUR in the beginning. Everithing is blocked now, already tried to top up via the app.

Manuel

[Mav1976]

I see. Then you should get in contact with the support directly. Use one of the both social media contacts. There you will be support also in English.

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