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Manuel881
Smart-Analyzer
Smart-Analyzer

Goodmornig, I tried to top up some credit and after a first successfull attempt I got back the following error, as a result im not able  to add more credit.

Could you please help me to sort it out?
thanks a lot
Manuel
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5 Antworten 5
Mav1976
SuperUser
SuperUser

Hi @Manuel881,

 

How did you try to top up your credit? 

Hello, via web site, with my debit card.1st attempt was successfull. 

manuel

Ah okay. With the first attempt you could to up with 15/25/50€?

 

You can also try the MeinVodafone App to top up credit. Maybe you can test it?

It's also possible using PayPal. 🙂

It was 5EUR in the beginning. Everithing is blocked now, already tried to top up via the app.

Manuel

I see. Then you should get in contact with the support directly. Use one of the both social media contacts. There you will be support also in English.

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