Frage
Antwort
Lösung
am 03.06.2022 08:57
Is there any problem about shipping process? Hello, I ordered CallYa SIM card. I am informed via email about shipping my SIM card on 27.05.2022. Is there any problem about shipping process?
Kınd regards
Kaan
am 04.06.2022 16:55
Hi @Kaan89,
I'm sorry you have to wait this long for your CallYa SIM card to arrive.
Have you checked the shipment status?
The email should include a clickable link leading to the status site.
There, you will find info about the shipment.
Else, please let us know here.
Regards
Micha
am 05.06.2022 22:24
Hi MicahM,
I have checked shipment status but any detailed information which I need that I could not find. I attached related status screen below. Thank you for your assistance.
Kind regards
Kaan
am 07.06.2022 12:34
Hi @Kaan89,
the SIM card will be send by regular mail. Unfortunately, shipment tracking is not possible.
According to experience it can takes up to 7 working days.
Maybe you wait another 1-2 days.
Best regards,
AnnikaP
am 10.06.2022 00:33
Hi AnnikaP,
SIM card did not arrive. I proceeded with different mobile operator service. Thank you for your time and effort.
Kind regards,
Kaan