Call Ya SIM Card Didn't Arrive
Kaan89
Smart-Analyzer
Smart-Analyzer

Is there any problem about shipping process? Hello, I ordered CallYa SIM card. I am informed via email about shipping my SIM card on 27.05.2022. Is there any problem about shipping process?

 

Kınd regards

 

Kaan

4 Antworten 4
MichaM
Moderator:in
Moderator:in

Hi @Kaan89,

 

I'm sorry you have to wait this long for your CallYa SIM card to arrive.

 

Have you checked the shipment status?

 

The email should include a clickable link leading to the status site.

 

There, you will find info about the shipment.

 

Else, please let us know here.

 

Regards

Micha

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Hi MicahM,

 

I have checked shipment status but any detailed information which I need that I could not find. I attached related status screen below. Thank you for your assistance.

 

Kind regards

 

Kaan

 

Ekran görüntüsü 2022-06-05 222218.png 

AnnikaP
Moderator:in
Moderator:in

Hi @Kaan89,

 

the SIM card will be send by regular mail. Unfortunately, shipment tracking is not possible.
According to experience it can takes up to 7 working days.
Maybe you wait another 1-2 days.

Best regards,
AnnikaP



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Hi AnnikaP, 

 

SIM card did not arrive. I proceeded with different mobile operator service. Thank you for your time and effort. 

 

Kind regards,

 

Kaan