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Frage

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Antwort

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Lösung

Add-on cancellation
aliensvx
Daten-Fan
Daten-Fan

Hi, 

I accidentally ordered an add-on 'Unlimited DayFlat' using MeinVodafone and was charged right away.

How can I cancel this? There is no option via the app or (that I'm aware of) SMS. I don't speak any German unfortunately. 

Thank you so much.

 

1 Antwort 1
MariaK
Moderator:in
Moderator:in

Our customer support team can take a look at it.

To do this, we need personal information from you.

 

Please contact us via one of the following channels:

 

WhatsApp chat on 0172 1217212.

Facebook service page at vod.af/FB-Service

Twitter service page at vod.af/vfservice

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