Add-on cancellation

[aliensvx]

Hi, 

I accidentally ordered an add-on 'Unlimited DayFlat' using MeinVodafone and was charged right away.

How can I cancel this? There is no option via the app or (that I'm aware of) SMS. I don't speak any German unfortunately. 

Thank you so much.

[MariaK]

Our customer support team can take a look at it.

To do this, we need personal information from you.

Please contact us via one of the following channels:

WhatsApp chat on 0172 1217212.

Facebook service page at vod.af/FB-Service

Twitter service page at vod.af/vfservice