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contract terminated but still getting charged
juan93
Daten-Fan
Daten-Fan

Hi , my internet contract terminated on the 24th of november 2023, I didn't had internet after November and I already have a different internet provider since December 2023, I have sent the router back to Vodafone, erased my contract from my profile, since the contract was t4rminated, but now i gor a notification from my bank the vodafone is trying to charge me with an internet bill for december?  I don't understand, I can call I don't see any email or contact form where i can write with customer service here in Germany , can you help me ?
Thanks 

2 Antworten 2
Peter_Co
Giga-Genie
Giga-Genie

For support in English use the Twitter/X or Facebook contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292

MasterScorpion
SuperUser
SuperUser

Are you talking about cable?

Could be the final invoice.