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Antwort

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Vodafone Callya Refund Request
grimley91
Forum-Checker
Forum-Checker

Hello,

 

In December 2022, I ordered a 20 Euro Callya Digital Simcard from Vodafone.

 

The sim card was never received by post.

 

In February 2023, I called Vodafone and told them it was not received.

 

They said they would send me a new sim card.

 

This sim card also was never received by post.

 

I just called to cancel the number/sim card. However, I was told a refund is not possible.

 

I wish to receive a refund to the amount of 80 euros for the months of never receiving my sim card, it was never used. Yet I was still billed 20 euros every month.

 

My Vodafone number was xxxxxxx - please assist.

 

Edit: phone number deleted / no personal data please. / Martin59

1 Antwort 1
reneromann
SuperUser
SuperUser

There won't be a refund...