Frage
Antwort
Lösung
am 26.04.2023 16:02 - zuletzt bearbeitet am 04.05.2023 09:44 von DennyW
Dear Vodafone Teams,
I am moving to a new address. I found out there is no cable connection available in this new address. Can I cancel the cable contract as you can no longer provide the sevice?
Best regards,
Junyu
am 26.04.2023 18:20
Report your move to VF
https://www.vodafone.de/hilfe/alles-zum-umzug.html
When there is no service available the contract will be canceld.
am 03.05.2023 14:18
Hi,
Thank you for your reply. I already report my move online last month but I have never get any reply in email. Could you chcek what is the status now?
Best regards,
Junyu
am 03.05.2023 21:33
You are in a customer-to-customer forum, nobody here can check your status. For support in English use the Facebook or Twitter contacts listed here:
https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954